Our Standard

Every piece leaves our partners in perfect condition. If something arrives damaged, misprinted, or incorrect — we make it right. No questions, no friction.

Eligibility

Because every Landell's piece is made to order, we do not accept returns or exchanges for change of mind or sizing. We encourage you to review the size guide carefully before ordering. If you're between sizes, size up.

Damaged or Defective Items

If your order arrives with a manufacturing defect, print error, or damage in transit, contact us within 7 days of delivery with your order number and a clear photo. We will send a replacement at no cost.

Wrong Item Received

If you received an item different from what you ordered, reach out immediately. We'll sort it within one business day.

Contact

landellsbrand@outlook.com — we respond within one business day.